Communication & Messaging
Create message templates, manage communications, and keep a record of all tenant correspondence.
Revent's communication module helps you stay organized with pre-built message templates, a full communication log per tenant, and tools to compose and send messages across SMS and email channels.
Revent's communication module helps you stay organized with pre-built message templates, a full communication log per tenant, and tools to compose and send messages across SMS and email channels. Customize templates with dynamic variables, categorize messages by type, and maintain a complete audit trail of all tenant correspondence.
Key Benefits
- Pre-built message templates for invoices, receipts, reminders, and notices
- Customizable template variables (tenant name, amount, due date, etc.)
- Communication log per tenant for full correspondence history
- Message categorization by type: invoice, receipt, reminder, announcement
- Bulk message composition for announcements to all tenants
- Template library with duplicate and edit functionality
- SMS and email channel selection per message
- Search and filter message history by tenant, date, or type
How It Works
Message Templates
Create and customize templates for every scenario. Use variables like {tenant_name}, {amount_due}, {due_date} that auto-populate when sending.
Template Categories
Organize templates by type: payment reminders, invoice notifications, lease renewals, maintenance updates, welcome messages, and custom announcements.
Communication Log
Every message recorded with channel, date, and recipient. Full audit trail for dispute resolution and compliance.
Bulk Messaging
Compose messages to all tenants in a property, a selection of tenants, or your entire portfolio. Schedule for optimal delivery timing.
Channel Management
Configure SMS and email channels. Set preferred communication channel per tenant based on their preference.
Message History
Search and filter all communications by tenant, property, date range, or message type. Export communication reports.
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